22 – Asking the person to forgive the one who wronged him.
23 – Reminding a person of the good qualities of the one whom he has wronged, so that he will regret what he has done and will apologize.
24 – Intervening to calm people down and put a stop to the fitnah (discord) between those who are making mistakes.
25 – Showing one’s anger about a mistake. When the Prophet (peace and blessings of Allaah be upon him) saw or heard about a mistake, he would show his anger, especially if it had to do with matters of belief (‘aqeedah).
26 – Turning away from the one who has made a mistake, and avoiding argument with him, in the hope that he may come back to the right way.
27 – Rebuking the one who has made a mistake.
1 – The Prophet (peace and blessings of Allaah be upon him) rebuked the Sahaabi who had make a serious mistake by asking him, “What made you do that?”
2 – Enquiring as to the reason that motivated him to make the mistake undoubtedly has an effect on the way in which he is treated.
3 – Those who have an excellent track record are not immune from committing major sins.
4 – The educator must be open-minded in dealing with his companions’ mistakes so that they continue progressing on the straight path. The aim is to reform them, not alienate them.
5 – The educator must appreciate the moments of human weakness that may overcome some of those who are with him, and he should not be shocked by a serious mistake on the part of one who is advanced or senior.
6 – Defending one who deserves to be defended even though he has made a mistake.
7 – If a person who makes a mistake has a great deal of good works to his credit, this should be taken into account when evaluating the level of his mistake and dealing with it.