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Whether selling a new song, a new food, or a new crib, the lesson is the same: If you dress a new something in old habits, it’s easier for the public to accept it.
People, it turns out, often go to the gym looking for a human connection, not a treadmill. If a member made a friend at the YMCA, they were much more likely to show up for workout sessions. In other words, people who join the YMCA have certain social habits. If the YMCA satisfied them, members were happy. So if the YMCA wanted to encourage people to exercise, it needed to take advantage of patterns that already existed, and teach employees to remember visitors’ names.
Social habits are what fill streets with protesters who may not know one another, who might be marching for different reasons, but who are all moving in the same direction. Social habits are why some initiatives become world- changing movements, while others fail to ignite. And the reason why social habits have such influence is because at the root of many movements— be they large- scale revolutions or simple fluctuations in the churches people attend— is a three- part process that historians and sociologists say shows up again and again:
A movement starts because of the social habits of friendship and the strong ties between close acquaintances. It grows because of the habits of a community, and the weak ties that hold neighborhoods and clans together. And it endures because a movement’s leaders give participants new habits that create a fresh sense of identity and a feeling of ownership.
Usually, only when all three parts of this process are fulfilled can a movement become self- propelling and reach a critical mass.
In general, sociologists say, most of us have friends who are like us. We might have a few close acquaintances who are richer, a few who are poorer, and a few of different races— but, on the whole, our deepest relationships tend to be with people who look like us, earn about the same amount of money, and come from similar backgrounds.
There’s a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly. Studies show that people have no problems ignoring strangers’ injuries, but when a friend is insulted, our sense of outrage is enough to overcome the inertia that usually makes protests hard to organize.
When job hunters approached strangers for assistance, they were rejected. When they appealed to friends, help was provided.
When sociologists have examined how opinions move through communities, how gossip spreads or political movements start, they’ve discovered a common pattern: Our weak- tie acquaintances are often as influential— if not more— than our close- tie friends.
Convincing
thousands of people to pursue the same goal— especially when that pursuit entails real hardship, such as walking to work rather than taking the bus, or going to jail, or even skipping a morning cup of coffee because the company that sells it doesn’t support organic farming— is hard. Most people don’t care enough about the latest outrage to give up their bus ride or caffeine unless it’s a close friend that has been insulted or jailed. So there is a tool that activists have long relied upon to compel protest, even when a group of people don’t necessarily want to participate. It’s a form of persuasion that
has been remarkably effective over hundreds of years. It’s the sense of obligation that neighborhoods or communities place upon themselves.
In other words, peer pressure.